Knowledgebase

Category description:

Here you can find helpful articles for all Admin related inquiries!

Getting Started
1. Getting Started - Introduction
2. Home Screen
3. Getting Started - Adding Employees
General
1. How to add a sub-department
2. Return Archived Records in Bulk
3. Display Team Table/Tiles on Homepage
Administration
1. Quick Add Options When Adding or Changing an Employee Record
2. Restricting HR users' visibility of job levels
3. Setting a head of department in department settings not reflecting on employee's profile
People
1. How to change the Visibility of Employee Notes in Bulk
2. Updating Employee Custom Fields via the Employee Change Page
3. Genders
Reporting
1. Reporting Example: Time Off Reason Pie Chart
2. Reporting Example: Time Off Balances
3. Reporting Example: Monthly Expense Report
Time and Attendance
1. Manually Adding Carryover
2. Can I change the recipient of a Return to Work form?
3. Why can't employees edit 'same day' time off bookings?
Documents
1. Optional email notification for existing documents
2. Optional Email Notification For New Documents
3. Accepted File Types and Sizes
Performance
1. Viewing Performance Reviews
2. Collecting and Reporting 360 Feedback Using The Standard Question Option
3. How To View Review Forms from the Employee Card
Recruitment
1. Using Multiple Job List Pages
2. Why are Candidate Details not Pulling Through?
3. Using Search CV for Existing Employees
Training
1. Allowing Managers Requesting Training on Behalf of Employee
2. Employees Viewing Course Library
3. Training Cost Report Available in Report Builder
Expenses & Mileage
1. Pushback Timesheets, Expenses and Mileage
2. List of Statuses in Expenses and Mileage
3. Enabling an HR Level to Approve or Decline an Expense Claim
Facilities
1. Bulk Upload - Assets
2. Company and Employee Vehicles
3. Request Assets When Completing an Employee
Employee Engagement
1. Social Recognition for Multiple Employees
2. Public Calendar Permissions
3. Display Job Details in Self-Service
Employer Branding
1. Site Level Branding
2. Create an Intranet/Content Pages
3. Change The Colour of The Menu Bar, Buttons and Time Off Wheel
Forms
1. Form Example: Self-Certification
2. Form Example: Return to Work
3. Form Example: Monthly Review
Workflows
1. Workflow Example: Annual Employee Details Check
2. Use of [request_status] tag
3. Sending Template Letter Using a Workflow
Internationalisation
1. Site-Level Timeoff Settings
2. Can I view public holidays in my country on the calendar?
3. Does HRWize support right to left (RTL)?
Login
1. Error 172: Google reCaptcha login error, please try again
2. Google Single Sign On
3. Changes to Login Page
Troubleshooting
1. Employee Diagnostics
2. Error 68 - The system will not accept my confirmation code
3. Error 35 - Please choose an alternate password
Announcements
1. Reporting on Announcement Acknowledgements
2. Announcement displaying HTML code
3. Adding a Company Document to an Announcement
Bulk Uploads
1. Bulk Upload - Training Records
2. Bulk Upload - Library Training
3. Bulk Upload - Simple Benefits
Permissions
1. Trainer User Permissions
2. Manager User Permissions
3. Facilities User Permissions