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General

  • GDPR HR System Tips

    In light of GDPR, this piece will take you through three key areas of the system where you may want to review who has access to what data, as well as take you through making any changes and restrictin...

  • Supported Browsers

    HRWize can be opened using any modern internet browser, but is tested in the following browers: Chrome Safari Microsoft Edge Please check with the browser provider for supported operating systems e.g....

  • Emails are not arriving

    If you are trying to reset your password and so on, requesting multiple times in a short period is more likely to cause delays than fix them. Your ISP or mail provider will see lots of emails coming f...

  • Compliance Rules

    Since the introduction of General Data Protection Regulation (GDPR), HRWize provides a Compliance Rules feature that will allow you to delete or anonymize employees or candidates automatically after a...

  • API Documentation

    API keys can only be added and administered by Administrator-level users. To generate API keys you need to navigate to: Administration > Company > Settings > API > API V2 settings Once on this page, y...

  • Displaying Special Characters in Excel

    When downloading a report containing characters such as “à,ç,é,è,ü,ê” etc., it may happen that Excel doesn't recognize them, and display them as such: In order to avoid this you will need to follow a ...

  • Compliance Cases

    Since the introduction of General Data Protection Regulation (GDPR), HRWize has the ability to create and manage 'Compliance cases' which will allow you to prepare a download of all of the files or in...

  • Pages

    To set up pages, go to: HR > Pages Here are the instructions you must follow:  Create categories Go to the bottom of the page and click on 'Categories'. This will bring you to the page called Page Cat...

  • HRWize Layout Guidance

    Please Note - Depending on what version of HRWize you are using, your user group and permissions, you may not be able to see some of the below menu items. This is to be expected but if you are unsure,...

  • Organizational chart does not show anything or is wrong

    The HRWize organizational chart is very strict on company structure. The logic behind this is that in a hierarchy, only the top of the pyramid should have no manager.  Therefore, if there is more than...