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Competency Examples

If you go to:

Administration > HR > Data Management > Competencies

You can add some competencies for your organization. Here is some list of ideas you can add:

Action-Oriented - Enjoys working hard, is action-oriented and full of energy for the things he/she sees as challenging. Not fearful of acting with a minimum of planning; seizes more opportunities than others. Alternative Name: Independent. 

Adaptability - Responds to change in an open and receptive manner. Adjusts methods and approaches to effectively carry out tasks in situations of ambiguity or uncertainty. Is able to respond differently based on the circumstances at hand. Embraces change and demonstrates a willingness to learn new technology and processes. See also Composure, Dealing with Ambiguity, Problem Solving

Attention to Detail - The ability to achieve thoroughness and accuracy when accomplishing a task. Ability to manipulate data in a careful manner as to not miss any aspects of the task.

Commitment to Quality - Taking pride in work and striving for excellence to achieve top results. They look for opportunities to improve and provide ideas for improvement. Attention to quality, innovation and persistence when coming across issues. See also Continuous Learning

Communication - Comfortable using a broad range of communication styles, choosing appropriate and effective ways to communicate to different audiences in diverse situations. Using respectful communication, active listening and clear and accurate writing which considers the context. See also Attention to Detail, Interpersonal Skills

Composure - Remains calm under pressure, does not become defensive or irritated when times are tough. Handles stress is an appropriate manner and maintains calm during unexpected changes or situations. See also Dealing with Ambiguity 

Continuous Learning - Continue to look for the acquisition of new knowledge, skills and abilities. Uses past experiences to better oneself within the workplace. Life-long learning. They set personal and educational goals. Brings this knowledge to the job.

Customer Focus - Dedicated to meeting the expectations and requirements of internal and external customers. Uses customer information and suggestion for improvements in products and services. Acts with the customer in mind and maintains an effective and positive relationship with customers through trust and respect. See also Interpersonal Skills

Dealing with Ambiguity - Can effectively cope with change comfortably, is able to make decisions and act without having the full scope of issue or change. Maintains composure under times of risk and uncertainty. See also Learning on the fly, Adaptability

Innovation - Looks to create new ideas and thinks beyond the current process. Demonstrates a proactive approach to tasks work independently with minimal direction or structure, is self-motivated to assume additional challenges. See also Action-Oriented · Alternative Name: Initiative

Integrity and Accountability - Pursues goals, objectives and commitments in an ethical manner. They are able to make decisions based on sound judgement and uses resources in an efficient and responsible way. It is able to take ownership of tasks as well as errors.

Interpersonal Skills - Ability to communicate respectfully and accurately with multiple people across many cultures or differences. Considers other people’s needs and can adhere to them as needed.

Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner. Open to change and analyzes both successes and failures for clues to improvement. Will experiment to find new solutions.

Managing Information - Ability to think critically, gather, sort, store and use the information to turn data into knowledge. Able to research and interpret information from a range of sources. Evaluate the validity and bias of information. Document appropriately. Alternative Name: Research and Analysis  

Organizing and Priority Setting - Can marshal resources (people, funding, material, support) to get things done and orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently. They can quickly sense what will help or hinder accomplishing a goal and will eliminate roadblocks. See also Project and Task Management

Problem Solving - Identifies issues and underlying components of a situation. Considers alternative solutions in a thought-out manner, taking into account potential risks. Recommends and/or implements the best solution for an issue.

Professionalism - Use sound judgement, abide by guidelines, standards and organizational expectations. Comports self with the utmost respect for organizations and clients alike.

Project and Task Management - Plan, implement, manage and measure projects and tasks in a timely and direct manner. Carry out projects with clearly defined goals. Use a range of assessment techniques to monitor a project or task.

Results-Oriented - Demonstrates the ability to focus time and effort on day-to-day goals and objectives, works towards agreed-upon goals in a timely manner. They set priorities to constructively address the needs of stakeholders. They can be focused on and balance changing requests and responsibilities. See also Project and Task Management, Organizing and Priority Setting. 

Teamwork - Working cooperatively and collaboratively with others. Helping other members of your team to achieve a common goal quickly and effectively. Showing commitment to team purpose. Sharing information and encouraging others to do the same. Considers diverse and cross-cultural perspectives and working styles. Alternative Name: Collaboration 

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