Within HRWize, users are able to socially recognize a colleague who has helped them or done well. Socially recognizing employee's achievements moves towards encouraging a higher level of engagement within a workforce. 

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How will social recognition help my business?

Employees who are positively engaged are proven to be more productive and contribute more effectively to the running of the business as they feel more valued. Studies have shown that psychologically, people crave acceptance as one of their drivers for success and happiness. Therefore, having a platform through which employees can socially interact and receive social recognition within the confines of an HR system provides a strong foot-hold towards achieving optimum employee engagement.

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Setting up Social Recognition

You must first ensure that the Social Stream is Enabled. This is under:

Administration > Company > Settings> Social > Social Settings

 Ensure the field "Social Stream Status" is set to Enabled.

Click here for more help on Social Stream Automation.

Next, set up Social Recognition Categories. You can do this through:

Administration > Company > Settings > Social > Recognition Categories

Recognition Categories allow HR to keep track of the various types of recognition that are being given.

Click the Add button to add a category.

Selected Icons will be displayed alongside the message on the social stream, in a particular colour that is chosen. 

A couple of fields on this page warrant further explanation:

• Colour - This is where you can select the colour of the recognition icon.
• Colour style - This is where you can select if the colour should be the icon or the background.
• Template - This is where you can customize the message when someone receives recognition. If you click on the '+' icon to the left of the template box, you will find the available placeholders for the template.
• Link to company values - If company values are set up, there is the option to link social recognition to the company values.
• Require Approval? - Social recognition categories can also require approval. If this field is set to Yes, the employee's line manager will need to approve the social recognition before it is displayed.
• Permissions restrictions - Will determine if a particular recognition category can only be awarded by HR or Managers. This is perfect for an employee of the month award as you would not want general employees to be giving this type of recognition.

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Reporting on Social Recognition

HR users can view all recognition given by going to:

Administration > HR > Social Recognition

Various filters can be applied to show more specific records of social recognition data.

You can also report on social recognition through the report builder by going to:

Reporting > Report Builder > New report

You will then need to select Social recognition from the data source.

Need guidance in building a report? Click here

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Adding Social Recognition

To add Social Recognition, you will need to go to:

Administration > HR > Social Recognition

Click the Add to add new social recognition into the system.

Private Social Recognition - When adding social recognition to the system, if you select the check-box for Private, this will ensure that this type of social recognition does not appear on the Employee Directory or on the Social Stream.

Please Note - Social recognition that has been set to Private will still appear on the employee's card, this will only impact the Employee Directory and Social Stream.

Adding social recognition will also generate an email alert to the employee receiving the recognition and their manager.

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Social Recognition Ideas/Examples

Birthday - Greet your colleague's birthday.

Baby News - Recognize an employee for a new addition to their family.

Charitable - Employee has done notable volunteering for the community either internal or at large.

Collaboration - Contributing in a meaningful way to attain a common goal.

Congratulations - Completed degree or diploma, promotion, etc.

Customer Experience or Client Recognition - Through his/her actions has improved an aspect of a customer's overall experience.

Dedication & Commitment - Goes the extra mile, taking on extra and supporting colleagues without neglecting their own responsibilities.

Development - Successfully completed their training.

Great Idea - Employee contributed to the team with a new idea (see also Innovation and Creativity)

Innovation & Creativity - Has come up with a great new idea to improve processor add to our product/solution portfolio.

Spirit - Embodies organizational culture and values every day.

Problem-Solving or Solving the Puzzle - Established a process or idea that fixed ongoing issues or difficult problems.

Wedding Bells - Congratulate an employee on their nuptials.