Frequently asked questions - FAQ Welcome to HRWize Support! The support team looks forward to working with you. Here is a list of Frequently Asked Questions. Who are we? We are a part of the team base...
The following document is intended to provide complete confidence in HRWize as an HR technology partner, as to present its relationship with our platform provider, Moorepay. Introduction to the Moore...
Clearing your browser's cache may help with certain actions in your environment as well as some pages not displaying properly. Here is an easy step by step guide on how to do so on a few different bro...
For security reasons, after 5 unsuccessful attempts at logging in, the system will lock you out for 15 minutes. If you were to try again, it would add an additional 15 minutes (therefore locking you o...
If your HRWize work email address is registered with @gmail.com, HRWize will send your notification emails to that address. If you believe you are not receiving these emails, your Gmail account has la...
If you are experiencing a blank space in an announcement email, which includes a hyperlink in your message, the format must have to do with the copy-pasting content into the announcement. If you use t...
- For Admin & HR Level Users Only - Larger organizations have fed back that they do not use the calendar on the homepage as there could be several hundred entries showing each month. We've therefore a...
This is usually due to the EULA box - you should ensure you read, understand and agree with the EULA and then tick the box to indicate this and try again....
When you have special characters (ü, ê, ñ, etc.) in the content you are downloading, it can sometimes come out with strange characters instead (Like this: �). In order to fix this, you can follow the...
You can have employees access HRWize before their start date, as long as you make them a user. However, the employee's profile will have few differences before and after their start date. Your employ...