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Approving/Rejecting Requests

As an Administrator, HR, or Manager level user, you have the ability to approve requests made by employees. You can approve requests across the entire organization. However, a manager-level user will only be able to approve or reject requests made by your team members.

When a new request requires your approval firstly, you will receive an email notifying you that a request has been submitted. The email will contain an "Action Now" button which will direct you through to the specific request where you can view the relevant information and act upon it. An example email notification is shown below:

On the right-hand side of the screen when you log in to HRWize, the request will appear under the "To Do List" section:

By clicking on the item in the workflow section or the "Action Now" button in the email, you will be able to view the relevant information and approve or decline it (you can add comments if necessary) in which will be recorded against the request and fed back to the employee.

Once you have responded to a request, the employee will receive an email notifying them of the outcome likewise, the request outcome will appear under the "recent actions" section on their home screen. 


Important workflow information

  1. The workflow is displayed in reverse order (oldest requests at the top, newest at the bottom). The main reason for this being, that requests which have been waiting for action for the longest amount of time typically require your attention before newer requests. 
  2. The workflow can only display a maximum of 25 items at a time, if an item does not appear in the workflow you may need to action some older requests before the new items will appear. 
  3. It is important to note that if you are using a custom approval workflow relevant notifications will appear under notices rather than your workflow sidebar.
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